Return shipments must meet the following requirements to be accepted for credit:
1. Products must be returned in the original packaging with labeling not defaced. All items returned will be inspected for credit worthiness. Credit will only be issued for product returned in like-new condition. No credit will be issued for product, which is not received in like-new condition.
2. All shipping charges are the responsibility of the customer.
3. All chemicals and reagents being returned must be packaged in accordance with the laws and regulations of the governing country. Only unopened chemicals and reagents may be returned.
Apera Instruments reserves the right to change or modify the design of its products and the information in product manuals at any time without advance notice.